187: Listener Questions Answered

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Time to tackle more of your questions! In this episode we cover boundaries, networking, finding your accountability person, margarita machines and more. What should you do if you are in a rut? How do you mom full time and sell real estate? What are some of our life strategies for efficiency? How do you foster community if you are starting a new brokerage? What would we do differently if we had to start our career all over again today? We hit all of these topics and some of the answers might surprise you. These chats are always fun as we jump around and get into a lot of different topics. We love answering your questions, so keep them coming! Just email us at hello@hustlehumblypodcast.com.

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Seasons of Life Episode
Rosie Revere book https://www.amazon.com/Rosie-Revere-Engineer-Andrea-Beaty/dp/1419708457
Technology Tools Episode
Coaching episode
Take a day off
How to take a vacation

00:00 Intro
04:25 What daily tasks impact your business?
05:29 How can I work without child care?
08:36 Any tips on being a more efficient parent?
12:42 Tool or app must haves.
14:31 Struggling with inconsistent income.
21:35 How can I create a sense of community within my brokerage?
31:26 How can I find a great accountability partner?
35:13 How do I get motivated when I’m in a rut?
40:08 Tips on prospecting postcards.
44:24 Thoughts on working outside your MLS.
48:02 How to let soft leads know how great I am?
52:02 What would you do first if you had to start over right now?
54:09 What is the most overrated tool?
57:00 Building and Scaling.

The following is a rough transcript provided by Otter.ai.

I would not read do this right. It’s not my proudest moment. Okay. So it looks like your time but it looks like I’m just

playing. And she like turned it into a into Hawaii. Like Lou, I’m not sure if it’s a plateau which is a long lasting rut, right? What’s wrong with the top of your Mountain

Dew right? Sweet Tea and stats Murphy here with the latest sale in our neighborhood. That is why tick tock took off people.

Hi, y’all welcome to hustle humbly. It’s Alyssa and Katie and we are two top producing realtors in the Baton Rouge market.

We work for two different companies where we should be competitors. But we have chosen community over competition. The goal of our podcasts is to encourage you to find your own way in business to stop comparing yourself and start embracing your strengths. Hi, Alyssa, Katie. It’s episode 187. And I’m being attacked by flowers,

beautiful flowers that you ranged from the Trader Joe’s Yeah, not

go to the Trader Joe’s and not pick up some beautiful fresh flowers

for our YouTube friends. You get to see the beautiful flowers that we have. We just thought it would give us a little something extra. Don’t you think? That they’re, you know, a little invasive,

but close to us. It’s like our third interviewer. Yeah, and I’m calling them my hotel flowers. Okay, beautiful. Moving right along. What are we talking about today?

So today, we are just cleaning out some of our listener questions we’ve had. Okay. Some of these may later dive into a whole episode, right. But we thought it would be good to address some of the questions that have built up in the idea list. And I feel like this episode shows our difference in personality. Hey, because last night I received,

like a hate text text from Katie,

that was like, I thought you made a list of questions. And I was like I did. I did make a list of questions. She was like paragraph these are paragraphs and I was like, well, they’re they’re kind of discussion. And I kind of like it too, because it helps us see where the listeners so so when y’all ask us questions, it’s usually not just a question. There’s usually a back there’s a worry. And then a question fair that we understand where you’re coming from. So instead of just going through, like 30 questions, we’re gonna hit like, the story this, I don’t know, whatever you emailed us. I’m

gonna get back. Yeah, smell the roses and see what you

do. So it’ll be a little bit of q&a. Okay. We’ll start with this one. Okay, this one doesn’t come with a story necessarily. But do you feel like there’s something you do every day that impacts your business? I’m curious to see how you answer this question. I

make my bed every day. I feel like that’s how you set yourself up for productivity. Okay, so I make my bed. That’s wonderful. And then I clean my email as

best I can. Yes, that’s great. I think those are those are the two. Okay, good. I like that.

Do you have something

I don’t make my bed. I would like to but I like when I come home and my bed is made. But I don’t make my bed in the morning. Every day, obviously, I keep a tidy email, voicemail text messages. Every day, I clean out my photos that I have taken that day of the kid your digital footprint is impressive. Tidy and keep it very tidy, very tidy technology over here. Okay, tidy technology. But I thought it was interesting because when they asked us this question, it was like, should I do 5555 notes a day five calls a day. And I’m thinking to myself, that’s one that’s a lot of pressure, right? And I do think as agents we do have to be careful to the absolute messages out there that are like you have to do this every day.

Like with the job that we have one hour of calling every

day right time blocking and color coding and code anything right with our schedules as Realtors it is unrealistic to say that every day can be the exact same. Okay, well, at that time, follow it.

There is another thing I do that I think sets my business up for success every day. Okay? And that’s at the end of the previous day. Look at what is going to happen tomorrow. And and sort that out. What order do we need to do these things in? Where do we need to be all

of that? Yeah, I like that. Whenever I go pick the kids up from school before I get out of the car. I try to make sure that every one has been addressed or handled right? Because I cannot actually focus when I have my children. My My worst mom moments have been when I’m trying to work and mom, it just is not a good combo. So I do it And sometimes that’s just responding to a text or email and saying, Hey, sure thing. I’ll have this for you first thing tomorrow. That’s it. Right? It doesn’t mean to do that again, right? They’re not wondering, where is she? Did she get my message? Like I just want them to know. Yeah. So that way I have closed that person out for the day. I

will wait. So to address our business as how do we get the balls out of our court? Yes. Like the ball is gone from my court. That one is going to be in the court in the morning when you wake up. But still, you’re like, No one’s expecting anything from me right now.

Right. Okay. On the same topic, in a way, we did have someone that wrote in that they are a stay at home mom, kids are not in any kind of daycare or anything. And they are realizing it is extremely hard to be successful and actually make money while doing it. And she was like, how do you guys do it?

And and our response was, we don’t we don’t never

have our I mean, I wouldn’t be able to be a stay at home mom and make money. As a realtor. I think that I think that you could do something. Yeah, I think you could, you know, take online education and right, but without actual child care, I certainly wouldn’t be at the level that I’m at now.

I will tell you a story. Okay. I’ve probably told before, when Ainsley my first child was born. i She stayed home because I had the mom guilt until she was nine months old. So I didn’t have childcare for nine months. And I was still working while attempting to work full time. Okay, it was a total failure. Okay. But if I had an appointment, like a showing, or a listing out of the house, I even went on a listing appointment two weeks after she was born. Wow, I would not redo this, right. It’s not my proudest moment. Okay. Okay. But if I had to leave the house, my mom was available, she would come and stay, okay, okay. But she would only come and stay for the actual appointment, right? All of the admin, all of the prep, all of that stuff I had to handle while I was taking care of a baby. And some days that resulted in me and the baby crying. Yeah, because it’s virtually impossible to do what you need to do and focus on it to completion. While you care for an infant.

This might be a good time to listen back on the seasons of life episode, putting too much pressure on yourself during maybe the wrong season. And I think you can definitely be a realtor, still, you just may have to manage what your expectations are. Right? The message from this listener sounded a little sad, like, I’m not where you are. And I’m like, but you’re not where I am I in your season of life, either. Like my kids are in full time school, right? I don’t have them all day, I’m able to just focus, but I know how hard it is when I pick them up at four o’clock until they go to bed. No work can be done during that time. I mean, it’s way too hard

for now. And that is a small season, right? 10 and 13. Now I can work while they’re here. Yeah, most of the time, they don’t want to talk to me. So it’s really not that big of a deal. If I need to go send an email,

right? And right now mine are two and six. And I can’t do anything. Right. They’re so needy,

but they they’re like it’s a small window, right? It feels like it’s like a five year window to where it’s impossible to work.

It it feels like it’s gonna be forever, right? I know. It’s not say the days are long, but the years are sure

it’s true. So Drew,

do you have anything that you feel helps you be a more efficient parent or just running a household in general? I’ll give you some of mine. Okay, let’s hear it. So I don’t know how to cook. Actually, I am not a good cook my bookclub jokes because they know I can do your dishes and clean your kitchen and I always do. But when I have to cook something, it’s just really I don’t enjoy it. Recipes no matter how well I follow them. I just I’m never pleased. I just it’s not my not my thing I do HelloFresh not my thing, either. This is not a visit not an ad for HelloFresh I’m not getting paid or sponsored. I just do. And that’s been helpful because you know, like it sends me everything precisely measured. And I can do it and it turns out Correct. Right. Well, good for you. So that’s been helping. Also for like with the number of birthday parties, we get invited to events. I have a stack of Happy birthday cards and a stack of Chick fil A cards and a stack of stickers. Okay, so every time we get invited to a birthday party, I make Haven decorate the card. I put in a Chick fil A card and I write when you have everything you could want or need. Go get Chick fil A and then I put some stickers and then the kids are always excited.

Now open the card. This is what you told me then they have In the garden, they go, stickers, stickers.

Everyone’s happy. Everyone’s happy. And the mom and dad are like, Oh my gosh, thank you for not giving me more. Think

about how much you don’t want to lug home all those toys from your birthday parties. Yeah, don’t be the like, Dude, I love that. And you can keep that in such a small space in your home.

Just a card. Yeah, it’s just in a drawer. So yeah, so small. Every morning before we leave the house for school. I start Robo vac. Okay, Robo vac is my house cleaner. Rosie, Rosie, you know, like from the Jetsons? Yeah, the robot. Okay. And I tell the kids anything that’s left on the floor, Robo vac will eat. So they are like, I don’t even have to tell them like to clean their room. Yeah, they’re just and sometimes it’s just throwing everything on their bed, but at least it’s somewhat tidy. Ya know? So that helps me to come home to like a clean surface. Okay, just like that’s my brain. Yes. Those are my three like regular things. Okay.

I have a morning routine, which we have a whole episode on morning routine and evening routine. So I won’t get deep into it. But I do tidy in the morning. So check the dishes. But now my kids do dishes now. So I don’t like put them away. Right? Right, right. But I clean the calendar, I judge up the couch, I make sure at least those two rooms are clean, even though our dining room and our open floor plan is sort of like the playroom most of the time. I just had to ignore it. But the rest of that open area has to be clean, or that makes me unable to focus on work, even though I’m going into my office, which is its own room that’s obviously its own. It’s clean. Yeah. But I can’t be thinking, Oh, it’s dirty out there. I just get I can’t walk back. No, I have to make my bed, I have to clean those areas, then I can come into my office. I like to keep baby gifts too. So get your favorite children’s book, I sent you home with one the other day, the Rosie Revere. That’s my favorite one. So I keep a stack of those. You can order them on Amazon. And then you just put them in your gift cabinet. And there they are. If you have to give a baby gift or like you have a client who has a baby,

that’s cute. Yeah, just the same thing instead, say with closing gifts, right? Instead of trying to reinvent the wheel. Yeah, like find that one thing that every time you have a closing go to you, that’s you don’t have to think about something special and make this big, expensive basket. It’s just right. This is what it is every time over and over. So I think having things like that in place definitely help streamline things. Yeah.

Okay, what else? Do we have all the ones on there?

That’s pretty good for that section, I would say, um, what about any tools? Or apps? Do you have anything that you feel like you just can’t go without my Google Calendar? I know. So we do have an episode on technology, knowledge tools. And it’s really funny because we don’t have a lot of bells and whistles. Now, we’ve always kept our business very simple. And we don’t have a lot that we know, like our calendar,

I will give you a tip. A tip and trick for your Google Calendar though. Okay, either share the whole calendar with if you have a spouse, or someone who’s helping you with your children, or I’ll share the events with Jay so that I mean, for a while it wasn’t automatic that someone was picking up the kids now that’s his job. So it’s a little different. But whenever I would have like an appointment at 3pm, I needed to put it in the calendar and share it with him because that means I’m not available to do carpool, right? It’s your, you’ve got to do it. But I think that the sharing those events or sharing kids doctor’s appointments or sharing, it’s important because I am of the belief that you’re not parenting your children alone, whether you’re a female or a male, if you’re in a household where you’re married. And there’s there your children, both of yours. Yeah. So we all have to be aware of what’s going on so that we can help each other because if you take all of that on yourself, and you try to work full time, you’re going to drown. Absolutely.

So this we didn’t mean for this episode to go this way. But this is your next this their question is their questions and it is it does seem to be a lot about managing a household, you know, struggling and like so this one isn’t even related to children but we just had someone that wrote in that they have a spouse that is struggling with her being in real estate because the money is not regular. It’s not flowing in and before we like dive too deep into this, I think it’s a valid concern because I have several friends that have left corporate jobs during COVID that jumped into real estate and their family financially needs The income, and it is a tough place to be in any commission job, right? Because you can’t force someone to buy a house day No. And your pipeline is very dependent on, you know, if you have nothing pending, you’re not getting paid for at least a month or two, right? Which is, you know, a little bit daunting. And so it’s not that. I mean, yes, there are situations where spouses are unsupportive, but sometimes they’re just expressing their concern their financial fears, and we can take it as being attacked or insulted because like, you’re saying, I don’t make enough money. But we have to survive, you know, right,

if you’re already lacking in confidence, because maybe you’re early in your career, and it isn’t very consistent, like the money isn’t consistent. And then your spouse or your support system is also like, kind of making you feel stress. Yeah. Then your then your competence is not going to grow, it’s actually going to go in the wrong direction. Right. Right. And I mean, the only way to get through that, I think, is to have good communication when you start. Yes, look, we can’t expect the pay is going to be exactly the same as my corporate job for the next six months to a year. But I think a lot of people don’t want to have that conversation, because then they realize maybe they don’t have the right runway to do it. Sure. And then they don’t want to take the leap. And it’s sort of like a vicious cycle. Right, correct.

Yes, I know, it’s a tricky situation. I do think communication is key. I think that we have to do our best not to take it super personal and blame our partner that is worried. And however they express their stress, you know, like, right, understanding that financial stress is a real thing. Yeah, in this situation, where she wrote in, she said that she is in her, she has finished her second year of real estate. And she’s just still not making the money that she used to make, right. And her spouse is kind of basically said, like, I’m, I’m kind of burning out because I’ve been having to carry the load for so long, right? And I can remember to like when I first got married, and I was in my second year of real estate, still figuring things out. And, you know, one thing that I found that was kind of hard is that I went to so many social events, right? So it was like your son, but it looks like I’m just playing. And I’m like, No, this is actually part of my job. Like I got to be with the people I do. But it was it was I got a very self conscious because I was like I felt like, even if he was or wasn’t I don’t actually know. But I felt like he was looking at me like, so there’s not a lot of income, right? And you’re, you’re out there like drinking wine and going to socials and like being involved in everything. And I was like, I know, it’s just in Thankfully, it worked out did work very quickly, or do it off? Yeah. By year three and four. We were he was starting to understand Oh, right. No, but it’s also like, our jobs are very different. Like he’s in law enforcement. And I have to be a social butterfly. Right. Right. Right. So it’s just, I don’t understand his world. And he doesn’t understand my world. Right. But I just think that we have gotten some questions about this. And at what point? Do you have to make a decision that right,

I think it’s probably a good idea to maybe institute some sort of check in once a month that really goes over to your business budget, or where’s this money going? I think that the problem also is that you’re putting out a lot of money in the beginning of your career, and nothing is coming back in. So then it feels like, No, you can’t go to another party. I don’t want you to bring a gift to your you know, database like, right, right.

Be cautious of how you’re spending your money during that time as well. i This may be a time to just really be embracing all the free training. Right,

right. Yeah. And maybe just you need to be able to talk to that for yourself and for your partner. Like, this is what I’m doing. Yeah, these are the three things I did. This is what I did today. If you’re feeling, you know, stressed concerned, like a failure already. Like you’re not even getting off the ground and you’re sitting at home in your pajamas all day watching Netflix and just kind of being depressed. I think then you’re also going to have a problem being able to stand up and say, No, I’m working like because you probably feel like I’m not I didn’t I didn’t work today.

So that the days especially early on, and still today, not as much but more early on when I wasn’t really sure I didn’t have a lot of business happening. And so I was having to create my day to day. The nights that I lost sleep is when I knew I didn’t do what I was supposed to do that day. I knew that I ate lunch while watching TV when I could have been you know what I mean? Like, I didn’t show up to the sales meeting. I didn’t go to the fruit Training, right? Those are the days when I’m like, beating myself up, I should have done this I. And I think to a degree that’s just holding yourself accountable, right? It’s okay to say, yeah, man, I really need to like I work. It’s, it is a job if there’s a job

if you don’t feel like you’re ever working, then maybe

you really like it. I think Connie, my broker, she always says, if you haven’t sold a house in six months at the moment, you’re unemployed. Yeah, totally. You haven’t had a paycheck, you don’t have a paycheck coming in, we have to figure out something right? We have to make it happen. Right. So maybe even finding some good like motivational podcasts getting a plan together, reading atomic habits, about just like starting that one little thing that makes the difference. But then it was like, even when if he was struggling to see what I was doing, I felt confident knowing I met all these people at this luncheon today, I got all of their contact information. They’re all gonna get a handwritten letter from me tomorrow, like, I know what I’m doing. So I need you to trust the process. Right. But whenever he was right, and I hadn’t done anything, you just feel bad. I do feel bad because I wanted to contribute and be able to help and yeah, do all that. So communication, I think is key, being honest with yourself. And trying not to be defensive, which is hard. Yeah. Right. So you know, I think that was, I think that pretty much covered all of the family working mom type question,

right? What else you got? Okay.

I like this one, we’ll go to something a little lighter. Oh, perfect. So someone is opening their own brokerage, they have been in the cloud for a while. And they don’t want to be in that wasn’t a chimney, but it makes me laugh. That’s what our email said,

I don’t want to be in the cloud anymore. Right? I’ve been in the file, I’m going down from the cloud coming

down. I’m starting my own. I’ve been in real estate for a while, okay. And she was with a regular company. Okay. And she was in the cloud. Now she’s back. And she’s opening her own company. This is just one her email. So it’s like, okay, I’m not making this up. I know. And she’s like, any ideas to create that community, like within your brokerage, like to where, you know, the retention is good. I mean, I’ve been with my company since I started in 2000. Right. And I’ve never loved right. So some of the notes I had is that we have Monday morning meeting, which is kind of our game plan for the week. It’s pretty well attended. I like to go there to start my morning, I like to hear what other agents are going through. Because I have learned so much about situations I wouldn’t have even thought existed, right? So and then we also have a sales meeting on Wednesday. Which is more just like company news, making sure that we understand what tools we have available to us that we’re using things that are there. And also, we end that meeting with new listings and prospective buyers. I love that that’s honestly like yesterday was Wednesday when I went to the sales meeting. And I was running late because I had an 830 listing appointment. But I was like, I have to be there by 945. Because that’s when you want to share my new listings and I have some buyers that are struggling. So if I can hear somebody else might have something coming up. Yeah, then we can kind of network that way. So I find value there. I think that’s the biggest thing. Fun is fun, but you also have to provide value for sure. So this was before my time in our office, but it was in the office I’m in now I used to have this office mate. Okay, and so for whatever reason, our office, my particular room in the office is either very hot, or very cold. Okay, one way or the other. It is never comfortable. So I either have a blanket, okay. Or, you know, I’m like taking off my jacket and just like you know, in a tank top Yeah, it’s rough. Okay. Well, it’s you know, one of the agents that was in my office at that time, she was like so tired of it and she like turned it into a into Hawaii. Like a loop I was like during the summer when it was always hot. She had like a frozen margarita machine she was passing out like lays to people in the office and like, I just think you really start to appreciate people’s different personality. Right You know, we just have a bunch of different personalities but we get to know each other because of the sales meetings and like if our broker is gone on a conference, she sends pizza to the office for that day. I love that it’s like I’m not there miss you guys here’s pizza Yeah, little things so that encourages then you to go to the office. Yeah, so the secretaries will email Hey guys, Connie is not here today. But she sent pizza to the office or one time she ordered a food truck for breakfast. That’s Q and when we got to sales meeting you could like it’ll get breakfast out of the food trucks, but

it was. So I think the key and I love that this is coming from a brokers perspective. And I could probably do a whole episode on this. Yeah, the key is that you have to give opportunities for your agents to want to be in the office. Yes, because you can’t require them to be there, which I have my opinions on, I think that’s a total cop out. I think a lot of brokers decide to do nothing because they can’t force I’m doing my air quotes, force agents to be there, right there in writing to contractors, I can’t make you come. I can’t say you have to be in the office from eight to five. But I do think they could say, in order to be a member of this brokerage, you have to attend three meetings among whatever three you want. Yeah, you pick, but we’re going to do two a week, or whatever it is, and you’ve got to come to three meetings, maybe it’s the sales meeting, maybe it’s a group yoga session, maybe it’s, you know, whatever training, I loved when my broker would have in like, our favorite title company would come to the continuing education just for our office. And that was always fun, you got to be with people, you know, you got to get the education part done. I always appreciated that I wanted to be there for that. So I think as a new broker, just giving the opportunities, but also not making it be so optional, make it be more like, look, that’s the vibe we want here that people will show up and be together and community because the only way you can create a community is to be in community

100%. And at the end, one of the reasons I really like the company I’m with is because they don’t hire everyone, right? And at the end of each year, she evaluates.

Now, when I interviewed in the very beginning of my career, I did go not to your office, but to a branch of it. Okay. And I remember them being one of the only ones that was more specific, like, Okay, you for your first month or however long it was you have to attend this many trainings, right? Yes, at the office, you must be available for this. And I’m like, oh, okay, but I didn’t I mean, ultimately, I didn’t go there. But the other one I went to was a Oh, yeah. There are lots of trainings. They’re optional. Yes. And then there was some agents you didn’t even know work there because they never came.

Right. Right. So one big thing at our office was always the new listings or the listings tour. Yeah, on Wednesdays after sales meeting you would very quickly and it was by area. So you would like all get him one car. You know, we would all carpool and go to the four listings that day. Okay, quickly, like you don’t dilly dally at each listing for an hour. Okay, you go you look at it, you email the listing agent feedback? Yeah. The end? Well, it got to where during COVID It stopped. And then it was just having trouble coming back. Yeah. And sellers now have all these cameras. So they’re like, how come? One person came to the door? I need more. Right. And so we the new policy was if you want your listing on tour, you have to be a tour. Yeah, you have to go look at the other listings, when we have them on tour for you to be right to have your listing on tour. We support each other. That’s fair. And I was like, that’s very fair. Yeah. You know, and I mean, yeah, I think that’s a very good point that brokers feel like, they can’t mandate anything, but that you’re the broker setting the vibe for your company, right? So what do you want your? Well, if you gotta

be there, you gotta run the meeting. You gotta like, say, you’re gonna lose people. I agree. 100%, I think more than likely, you’re going to attract more people and retain more people. If it is an engaged office. Not every office is engaged. In fact, I think most of them are not correct. I also just put in here that maybe I know like, if your broker checks in with you, as an agent on a regular basis, then you’re more likely to build that deeper relationship with them. So as the new broker, have a monthly check in, what are you going to have 510 agents tops, it can’t be that many.

I guess our broker takes role somehow, I haven’t really figured it out. But if I miss a sales meeting, or two, she checks in. She’s just like, hey, just want to check on you. Yeah, like, Hey, do you need anything? And I’m like, fine. It makes me feel

like you’re like you’re wanted there? Yeah. Yeah, you need to feel was

it does and I appreciate the check in, right. And sometimes I’m like, Ah, sometimes I’m like, oh, gosh, it’s so good to hear from you. I’ve actually had this going on. And, you know, it’s kind of nice to be cared about. I

think that’s great. The last thing I would say on that as a new broker of a new office, after you’ve interviewed these people, and you’ve recruited them, try to pair them up, like, hey, this person is coming and this person is, you know, maybe a little further along in their career. Do you guys partner up and, you know, maybe do a little shadowing or like, have a little accountability or You both seem like you’re really focused on social media, why don’t you, you know, work on it together. Yeah. Okay. Well, that makes suggestions.

Yeah, that’s great. That’s the perfect segue into our next question. Oh, Hey friends, we are here to tell you that we have made you a freebie, a freebie. It’s free. It’s free. Those are my favorite. Why? No look.

I love a good freebie. And this one is vital. I love it now. I will say we have always since episode nine way back then when we had our database episode, the original had our database template for free. Yeah, okay, it is a spreadsheet. It is the column headers and some instructions on how to use it. It is not difficult. No, but we have amped it up this year. And now there is a Who do you know list that comes with your database template. So this

list will really help you build your database. If you feel like you don’t know who to add. How do I find people this list gets you brainstorming about who do you already know,

right? This even works if you’re brand new to your area. Yeah, so who do you know you’re gonna take a list and you’re like, oh, yeah, these people, I know them and you’re gonna put them straight onto that database template and you’re gonna hit the ground running with your database work. It’s an excellent resource. And you just have to visit hustle humbly. podcast.com/start here.

Yes. Because the database is the foundation of your business. It’s where you need to start start

there. Perfect. Okay, enjoy

her name Kristen wrote in okay. And she said I’m a brand new agent I planning on leaving my nine to five in January. So she has left if all went according to plan, gosh, okay. Because what we’re in March now, right? Okay. My wish is to have the Alyssa to my Katie. Katie to my Alyssa. So how would you suggest a brand new agent find other like minded agent friends? Obviously, to start? You may suggest I rethink my brokerage, which I am.

So gosh, okay. I don’t think you have to rethink your brokerage there. Right.

Unless you’re just realizing it’s a problem. Right? She said, but for now, I’m gonna stay put. I will definitely be making a switch eventually. But any ideas on the best way to network?

I’d be like, you’re the expert on networking. Where are you pointing at me? Am I do I have

no say? I don’t know. I didn’t know if you wanted to? You know, first of all, we just did that coaching episode. Okay. And we did mention your account of accountability partner, that could be a better alternative. So you could go back and listen to that episode, if you’re needing to a deep dive into this? Yeah.

Well, I think that you can find a lot of agents on social media. Yeah, they could be in your market, they could be out of your market. Do I think you need to find someone in your market? Yes, yes, you need someone in your market that knows about your area and what you’re going through and what your market is going through. But you could have more than just that you could also find an agent in another market that you have a vibe with or that has similar interests to you. Or maybe you find someone like in a different community, maybe you’re in a modern agent, social club, or maybe you’re in our community, or maybe you’re like meeting a lot of agents, virtually This is very easy. You can do it in your pajamas from your couch,

we have an agent in my office that only takes their CEE in New Orleans, right? So we’re in Baton Rouge, okay, New Orleans is our drive, right? But they like to go there and take their see in person and pass out some business cards and be like, if you ever need help in Baton Rouge, I’d be happy to help you. And then they have made some friends that way. Our company is in a few different cities. So we do a company conference where we all get together. I have made some really great friends all over Louisiana that I keep in touch. One of one in particular, I would say is my mentor accountability partner type, we just really hit it off. Sometimes I’ll take a day and I’ll drive there and work in her market love it. But it’s really, I like that you made a good point one time about how it probably shouldn’t be your best friend.

No, not if you’re trying to do accountability. Right? Right. Yes. Because you’re not going to they’re, they’re not going to hold your feet to the fire and you’re not going to be embarrassed if you don’t do it, you’re going to be like, Wow, well, we’re friends. Yeah, you know, whatever. But that’s different than what we have. Now. We started off as I saw you on a class on a webinar, and you said I go to coffee with agents in my market. And I was like, oh, go to coffee, go to coffee. So I mean, like you have to reach out to people I think is the other thing. Yeah. You have to be comfortable asking other agents in your office. Hey, do you have time for a coffee or a lunch? Just love to chat? Yeah, try and figure out who vibes with you. You’re not going to find out by just going into the office and closing the door and closing working by yourself?

Correct? Yes,

you’re gonna have to go to the meetings and go to the thing

and also like what are you looking for? Is there a specific area that you think you would like help focusing in if it is, social media is a good exam for someone that’s doing it really well being like, hey, can we put her together and do this? Right? So many good things? So


Okay, so what about if you are feeling a little burnt out? uninspired? You’re in a rut? Not sure if it’s a plateau, which is a long lasting rut, right? What are some ways to refresh your love for what we do? Because it’s very easy to get aggravated or frustrated with the process of the industry sometimes. Okay, so our next question has to go into all right, we have a feelings section. Oh, on this device, it’s

a feeling section.

See, I kind of categorized that a little bit. Okay, what about if you are feeling burnt out? uninspired, overwhelmed. You’re wanting just like a refresh? What time do you have to do the refresh?

I mean, it feels like, this feels like a long answer.

I know. I know. Okay, quick, quick thing, my number one tip would be

go back and listen to the take a day off episode, or how to take a vacation. And then I would plan one of those two things a full day off, or a vacation. And even if you’re in the rut, because you’re not doing anything and you’re slow and you feel like things are not going well. Still plan a day off to where you do something fun, like a hike or creative like a painting class or like, do something different that you don’t normally do maybe like Shake yourself out of that funk. Right?

Have you seen the new place in town where you make candles? No, I kind of want to do it. That sounds fun. Just something different. One time I

went with Jamie, my favorite lender to do a paint your own wineglass cloud. That’s cute was so fun. So you’ve just like, step away.

I also will just like Google podcast for whatever the topic is. I’m struggling one that makes sense. So we’re like right now in our hustle humbly community, I’m really supposed to be hustling to get some Google reviews. And I’m having a hard time being motivated. But I actually Googled like an episode, a random podcast episode about it. And there’s so many resources. And by the end of it, I was kind of excited. You’re like I can do I can do this. I got this. So sometimes I just, here’s my problem. I cannot sit in it too long agree. And then the longer I sit, the harder it is. So I have to just take that first action to get out of it.

Action is always good. Yeah. My next thought that I want to make sure is addressed on this is a feeling that I’ve had before when we’re talking about the plateau. Okay, so every year I make my goals, the goals are always bigger, right? bigger, better, more, what are you going to do now more, but I got my W no, my 299 at the end of the year for my broker, two years in a row. They were great. Very impressive. I mean, it a successful real estate career. They were within $400 of each other. Wow, that was I didn’t see this. And so you know what my mind didn’t say, wow, look, how consistent is my mindset, I am straight up in a plateau. Like I have, I’m done. I’ll never do more. And really, that sort of was the remainder of that part of my career. The highest the highest part of my career was the highest, right? It didn’t go up every year. It was like, here I am. And then the more I started to think about it, I’m like, I have like my life. I feel like this is all I can handle transaction wise, I don’t want to build a team or add another like pay a an admin or TC or whatever. Like, I’m happy doing these transactions. Why do I have to do more? Right? I don’t you don’t? I don’t. So maybe if you’re in a rut or a plateau? What’s making you feel like that’s a bad thing? Why aren’t you content with where you are?

It is hard because that’s not the usual message of the industry. Right? Yeah, there’s a lot of noise, right? So that’s probably where that insecurity is coming from or

like, well, everyone’s making their goals. I gotta make mine bigger. But I love that story. You always tell of the lady in the circle at your office who was like, Oh, I just need to do this.

Yeah, I just need to sell like 3 million a year. You’re like wow, that’s all I would like to do. Right? Anything more than that and I would have to sacrifice time with my kids are

exactly got what she wanted. Right? So I think it’s really nice to reframe why you’re even struggling,

you wrote, what’s wrong with the top of your Mountain Dew, right? It’s that sounds pretty good. Could be very nice hanging out there.

Maybe slowly go down. You know, what do you want to do? Because your life isn’t just your numbers. Your life isn’t just your business. No, Your life isn’t a whole bunch of things. How’s

the rest of your life looking? Right? What are you maybe you’re too focused in the trenches of your daily business, right that you do need to get out? Like go to lunch with a friend, right? Yeah, take that day off. Mm hmm.

Got a hobby?

Yeah, play some pickleball y’all have been playing pickleball Oh, fun.

Wow. It’s really fun. No, no family happy is the best because then you’re spending time with your family. And you’re like doing a hobby.

Yeah. Love it. Okay, I’m gonna put you on the spot here for a second. I kind of warned you. But I don’t know if you prepared very nervous. Bernadette had a question about snail mail. Oh, wow. And for those of you who don’t know, I’m a little dry a little short with my answers. text or email? Nothing personal. just who I am. That’s right. So if I have to write a fluffy pretty email I usually call KB S A K, like all the words. Yeah, I say, Katie, this is what I wrote. Will you make it pretty? Yeah, that’s my job. Yeah. So she would like to know, this is what she said. I know you have already touched on this. But I wish I had templates for farming postcards. I am not a good writer. And I don’t want it to sound so generic. Uh huh. I need an introduction. Okay, not just like, just listen just sold, right. So like if you were trying to farm your neighborhood, right? And it wasn’t just like, hey, I’m your neighbor. And I’m a realtor. Okay, let me tip on that. And let’s disclaimer before Katie, you know, does her thing we’re not, we’re just just, if you need to write this down, you can pause and hit the rewind button. You can put us at half speed, half speed. So you can write it very slowly. We don’t have to write it later. Yeah, sorry. So it’s recorded for you.

I’m doing this on the fly. So I don’t even know but I will say number one. People don’t like to read. Okay, so we’re not trying to write a paragraph we need to write just like a quick catchy. Me again. Hi, it’s me. Um, your realtor. It’s me. Right. That’s

it. Okay, great. Okay, so that is okay.

Yeah, okay. It’s a postcard. True. Do you like 90s rap? Like I do. Maybe you use a quick 90s rap line. Do you like country music do you like like, what do you love? Sweet tea like it? Like hey, just here with my sweet tea wanted to bring you the stats, sweet tea and stats. Oh, that’s cute. And then you like just put. Okay, so the whole point

is that it is something unique to you. Right? Right like you and Murphy. You he could be in your headshot. And you could be like, if you see us walking around the neighborhood

couldn’t take the dog just sold. Take his picture with the house that just sold and then be like, sweet tea and stats Murphy here with the latest sale in our neighborhood.

Oh my gosh, how cute.

Right? I would like that. And you’d be like, Oh, the dogs back again. Yeah. And then every time the dog showed up in front of a different

house. I like that. So the point is that you can’t really give a template for this. Because the point is that be you whatever your thing is that you repeat in your branding. Or if you don’t have that thing, it’s time to figure it out. Yeah, thing that you love to talk about the most

right? And then just remember, nobody has time to read, right? They don’t want to hear a lot of words. They don’t want to read a long email that the biggest service you can do them is get them information quickly and in an entertaining fashion. That is why tick tock took off people because they don’t want to spend 30 minutes watching a full YouTube video about the market report of your neighborhood. They want the highlights and they want them in an entertaining fashion. They want your dog to be telling the highlights. I love that. It’s so this is the great news. People are not difficult and doing this shouldn’t be difficult. Good news. Bernadette. Do you have a pug take the pug to the house. Take a picture of the pug and you can say you know Mr. Smith the pug here with your you know monthly report. Yeah,

I love that great idea or something like that. Your kitty cat. Sure or just you sit and drink and sweet tea. Best sweet

tea in town is around the corner at Fernando’s restaurant. Yeah, I just made that up y’all. And, you know, here’s the

if you ever want to go there discuss the market and gravity call me.

Why don’t you call Fernando and be like, Hey, man, I’m gonna send out a postcard about how great your T is. Can I get a discount code? For the postcards? Okay. Fernando would be like yes. Because that’s free advertising for frickin Fernando. Katie, you’re so good at this. A wealth of ideas. It’s the execution

is where are you actually going to do it?

Y’all don’t make it so hard. That’s why you don’t do it because you made it too hard. Alright, move on to the next question. Totally different

direction. What’s your thoughts on working outside of your MLS? Such as being a buyer’s agent contacting listing agents to get the property disclosures I will eventually buy into more MLS is when I’m financially able. But right now I’m just trying to do it solo How do you pull comps from outside of your MLS? I

have so many thoughts on this. I like to start off with my sympathies to people who are in rural areas where it does require you to join for different MLS or boards in order to see the area where you might have a buyer that’s going to search in a 60 mile radius and that touches for different boards that’s so hard to truly do have sympathy and empathy for you. Luckily, we live in a metro area where I would never have to leave my MLS to get 60 minutes from my home, right and never, it’s all within my home. That being said, my firm belief is that you should not be working in an area that you are not super familiar with it. Does that mean you can’t work in four towns? No, but you better be really familiar with four towns? Would I take a client and show them houses in New Orleans? Which is technically what 45 minutes away? Yeah, 30 minutes away? Absolutely. Not not? Not at all. Not never,

I love New Orleans.

I don’t care if they’re buying it, but I’m not selling the house. I would refer them because I cannot competently serve someone because I don’t know that market.

That is where you really have to put the client’s best interests above your own financial hopes. Yeah,

yeah. Now if you’re just struggling, because you do need to be in for MLS and you don’t have the money yet for that. And that really is how every one sells in your market. Like if they call the next agent or they’re going to serve all those areas. Maybe you need to find some partners like right for a little while, like hey, look, if you have clients over here and you can’t afford to be in my MLS, but I can’t afford to be in yours. Let’s Let’s divide and conquer. Maybe you know we’re we’re getting like some referrals. But within a group like you need four different MLS is get three other agents that also want to work in yours but can’t pay. Right. Right? That would be my best advice.

Yeah, I think so I recently had a situation where an agent from New Orleans was like, hey, Alyssa, I would like to show your listing to one of my clients. Can you send me all of the documents? And so I did no big deal. And then it was just turning into like me basically doing all the work. Yeah. After that not and I didn’t appreciate it. And I was frustrated fair

to their client either. No, we’re not representing them. And they’re

really our client doesn’t even know what’s going on. And that’s that’s where you have to have that internal honesty about how well am I serving? Yeah. And with a referral, you still can make money from it. And you now have a relationship with this agent that you have referred to and maybe they’ll pay it back.

Send it send you one year okay. I definitely have had an agent or two in New Orleans where they sent me and I sent them because I don’t I don’t want to work there because I don’t know it. Yeah, and I also don’t have time to drive for an hour, hour and a half.

I always tell people if you would commit that hour to work in your database or doing something else that is more productive sending Bernadette’s postcard sending Bernadette’s postcards, her very close neighbor, yeah, then I think it would just be way more productive use of time 100%

agree it’s just none of that’s going to happen quickly. So when a buyer shows up at your doorstep and they need to look in the MLS that isn’t yours and you need the money I get it gets hard, but try and refer it out or come up with a system okay.

Okay, this agent said I get several introductions to potential buyers, but I do not want to be too presumptuous. Maybe they aren’t quite ready yet. How do you treat soft leads to let people know that you are truly a good resource without seeming salesy and like over hungry, like,

tell me again, what a soft lead is.

Okay. So someone was like, Hey, my friend is thinking about buying a house. Okay. I gave them your name. I gave them your name. Here’s her number. Okay, here’s normally

well, sometimes what you’ll normally get in that instance is Hey, I told my friend Sally, that she should call you she’s thinking of buying a house. That’s usually the end of that. Right? Right. What I normally respond with is and this is in our prospecting templates, yes. Okay, great. Thank you so much. I always appreciate a referral. Would you mind sharing with me Sally’s email address, so I could just send a very non salesy Hello, like, just to open dialogue I find that works better, right? Yo, why can’t we be honest, what are we hiding for? I

always tell like, I just have one of the agents in our office say, Look, I have this client, and I think they ghosted me, right. And I’ve tried checking in and being like, very professional, but like, I just feel like, it’s been so many times, like awkward now. And there’s only so many different ways to say like, Are you gay? Are you still there? And I was like, I always say, if you’re thinking it, just say it, just say it. And so she said, Hey, I just wanted to know if I should keep your file open. Are you still interested in buying house with me? And he responded immediately, and said, and he was like, Yes, I’m so sorry. I did get your other messages. I’m working on hunting down this document for my pre approval. Could they have just said that the first time yeah, do they know so we really They have to find a way to just ask. It’s not about you. We think we’re taking it personally but Oh, they’ve ghosted me

they are doing their own thing know, buying or selling a house is a big deal. And it also typically doesn’t have a deadline. Just because they got busy doing something else or got sick or had a kid or went on vacation. They’re not gonna tell you every every moment of their life, right? They’re just gonna go stew for a minute. Yeah, maybe they show back up?

Yeah. Keep checking and just be honest with how you came today

answer the question, though. Soft leads. What am I doing with it? Yeah, like, what?

What do you say to them to just Oh, comfortable? Yeah.

And then I send the email that says, hey, it’s Katie. You know, buddy gave me your email address and said you might be looking to buy in the future. Just wanted to reach out and introduce myself and say a quick hello, here are is my resume my past client testimonials. If you’re interested in seeing how I run my business, I’m here if you need me. Love that. I mean, it’s just like, yeah, it literally an introduction. And that’s it.

Yeah. And I think too, it’s important if you’re checking in with someone long term, to remind because the biggest thing that we read over and over is that there’s that our listeners are scared to come off as desperate, right? But it’s I like to always remind them, look, I’m not going anywhere. I’m in real estate, and I will be here. So whenever you’re ready, you let me know I have said that

sentence. So many times in my career, hey, I’m not going anywhere. Whether you buy a house in six months or six years, just let me know. I’ll be here. I’m here.

Yeah, no rush on. I always say no rush on my part.

Exactly. But I think that is the best way to address that type of elite. And then they don’t feel like they’re being hounded. Yeah. And then maybe send them the buyer rules, though. So they don’t go.

Yeah, by our rules, probably up front would be a good idea. If you get the conversation going. Yeah.

But in that email, when I’m just like, quick introduction, hey, just opening dialogue. They almost always respond. Yeah. Oh, my God, thank you so much for reaching out, we are gonna be looking in four months a year, whatever. You know, they they don’t just not respond. No, because I didn’t do anything weird. I’m just like, hey, I’m here. If you

are weird, they probably leave you. Right? What’s next? What is next? If you had to start over in real estate? What would be your first order of business?

I 100%. Want to make a full episode on this. But I will answer it, because but I’m only going to pick one. Okay. Okay. I have my one. I want to I want you all to know, when I started real estate in 2005. I had zero social media accounts. Oh, not

a one. I should have known. This would be your one thing. Never

had I ever been on social media. So if I started over again, instead of resisting it until 2008, when I finally did get on Facebook, I

had been in the business how long?

Those three years I lost. Three years I lost, I would for sure. Start there. 100%. And I’m not going to dive into my whole social media strategy, but maybe I will in the full episode.

Right. So you would really get started in social media, or? Yeah, I think that’s a great, I

can see it all right now. Right. Part of me wishes I could go back to the beginning just to see it come like to fruition? Yeah. But I can’t. It’s okay. It’s okay. What would you do?

I would be way better about tracking my database, because I didn’t really work it like I should have until like, year two or three. Yeah. And then I was playing a lot of catch up. Right. It was hard. Yeah. I wish I would have realized the importance of it. Yeah. From the beginning. And that it’s really the only thing you need. Yeah. And then the second thing, oh, my gosh, I had a second thing. It wasn’t social media database. Hmm. I would say also that I didn’t implement boundaries until like five or six years in Yeah, you got to start the habits, the right habits early. Yeah. I did not set myself up for now. I think.

Yeah, I would definitely have been better at systems processes. All of that. I mean, I was great at taking classes and learning, but it was really hard to put all that together, right? Yeah. But the social media for sure. Okay.

Okay. What do you think is the most overrated tool that everyone is obsessed with and tells you that you have to have it? I feel like I can long pause and see if they could guess what my guess we already know. I know. Okay, just think it really hard. What do you think we’re gonna say right now? I’m gonna say CRM, CRM every 100% you see this CRM, it’s gonna remind you, and do all these things. Are gonna yell at you. Yes. Oh, gosh. Oh, thank you for my simple spreadsheet,

right? That’s it. The CRM, does that mean you can’t use a CRM? No, no. If you love it and you use it, then it’s working for you. Great,

but it’s easy to see that every public Real Estate Group is asked what who’s got a CRM they love? I just

think it’s overrated, overrated and why it’s overrated. I know exactly why. Because people think that automation is the answer to growing their business, when in fact, automation takes a takes away the one thing you have going for you, which is building relationships, and like an authentic way, I want like, even when people buy the email templates, they’re like, Well, can I put this into my CRM? I don’t like I don’t know, maybe you can. But the point is that the transaction is so nuanced. You have to send the email at the right time. They still have to be involved. A

computer cannot do this for you. What if you get an extension on your contract? What if you know there’s a delay? What if something has changed? Right? You still have to go in and update all those dates? Yeah, yeah,

I just there it, there is no magic bullet automation, CRM that’s going to make your business suddenly not need you because then you don’t need a job. Like, I don’t understand, where we got confused about the fact that we have to work.

Yeah, it’s job work, right, right.

Now, whether you want to focus on lead generation, or, you know, transaction coordinate and stuff, like I don’t know what you want to focus on, you’re right, there are all different parts of the job. But the CRM is not gonna do it all for you might do part of it for you

sure, make it more helpful. It’s a tool, it’s a tool, it is not the end all be all, that is gonna solve all your problems. At one point, I believed if I could just find the right software. That was simple and easy enough, I could just really be free in my business. But that’s just but you know what the

real truth was, you just had to fix your mind. 100%. That’s all you had to do. And then it was fine. Yeah. Okay, what’s next? Okay, I

think this might be a good one to even end on. Once we’ve gotten through all of my paragraphs.

I’m so glad to have notes. Okay. Well, yeah.

I hope you’ll do some more episodes in this next year about building and scaling your business, building trust and getting new clients different ways to offer value and stand out as an expert in your area. I like that. I do too.

I’m happy to focus on that.

And you know, what’s interesting is that, I’ve been reading what all the experts are saying is going to be the new social media trends. And everyone is saying that it’s about being you That sounds cheesy, okay. But, but it really is about capturing that you love your dog or capturing that you love sweet tea, or that you listen to rap music, or that you love trees, like, whatever it is about you. All you have to do is like find a way to let people know you like weave that in. And that’s where trust comes from. Right? If they don’t know you. I mean, how many times do you get told I feel like I already know you all the time. That’s that’s what this question is about so much

more now. Because I started to think about what are my things? And then I started to post about what are my things? And then I started to put in my bio, what are my things? If you don’t tell anyone what your things are? Then you don’t really? You don’t want to be like every other agent. You want to be the only agent that talks about tennis. 24/7 Yeah, you know, you want to be the only agent that is like, well, I know where to find you. You’re at the Mexican restaurant having Casio only right, like whatever it is, yeah, you have to have a personality because that’s the only way you’re going to beat the computer anyway. If you are not a real thing that people can develop trust with. And no one like you though the know and like you is like you’ve to tell them what your things are know you. They like you as Oh, they’re like, Well, I like Kay. So to the trust is like, well, we’re like similar and I feel like I can trust you because I know you and I like you

and when I see you you’re working like you. You’re helpful. Like it’s just so so ridiculously simple. I think that’s where people get stuck is that they’re like, I can be successful because I love queso Yeah, you can 1,000%

Isn’t that interesting? I think it’s fascinating and freeing and fabulous. And just I just love it y’all. If you don’t follow Chelsey Peterson I really think that you should because that is really the person who introduced me I mean she and Jenna did Jenna talks about her JK five like her five things that

she Do you know him as they change? Oh, okay. But I mean I guess back whenever she’s into at that time, right Right, right. Oh, I like that. And I liked that. It can change you could have

five things for the summer buy things for the winter like maybe you ski but maybe in the summer you’d like to go boating or maybe brilliant like I think the weekend I think we have to figure it out. It has to stay the same and then I have to just be like stuck with this like I can never change. Yeah, your business can change. You know, you could have a niche that’s first time buyers and then you can have a you know, niche that’s downsizing. You know, adults what, like, who said, Yeah, had to keep it the same anyway. Okay, is that good for today?

That was delightful. I feel just, I know, it’s just nice to be in the heads of the listeners. I love it. What are they going through right now. And y’all if you are feeling stuck on a particular topic, we really revamped our website. Yeah, hustle humbly. podcast.com. We have an episodes section where you can go and see what do you need help with? Do you need help with your mindset? Do you need help with setting boundaries? Do you need help? on actual practical how to do something like how to do an open house successfully? We have the episode because we know we have a lot of new listeners on the regular one the regular Yeah, so you don’t have to sort through all 200 episodes. You can go and find find your topic. Yeah, start there. Start there and just go down the rabbit hole. Okay. Are you ready for a toast? Yeah,

this one comes to us from northern Colorado. My name I want to be there. Okay, carry the Sunday. I’m gonna give it an accent. Hi, Carrie. Carrie is gonna toast to Jamie Schneider. And she says I would like to toast my new friend Jamie who also started real estate with me this year. We met each other in our little brokerage. She has been such a great support through these first several months as we both explore this new career, okay? Everyone needs a commiserating buddy. We both listen to the podcast and remind each other of things we’ve learned from it when we’re feeling down perfect. Oh, I love that she’s about to close on her first two transactions and I’m so proud of her for stepping out of her comfort zone the whole time. It’s really cute. That was so sweet. Okay, so thank you to Carrie and cheers to Jamie cheer her first two transactions. Yeah, amazing. So good. Okay, Goodbye, everyone. Goodbye.

Thank you so much for tuning in to the hustle humbly podcast. Let us know who we should toast to for the next episode.

Be sure to follow us on Facebook and Instagram at hustle humbly podcast. If you have an episode, topic or question please email us at hustle humbly podcast@gmail.com

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Two Realtors fostering community over competition through light-hearted conversations.



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