In a world of text threads, casual emails, and loose boundaries, professionalism might feel like an old-school concept. But in this episode of Hustle Humbly, Katy and Alissa explain why it’s more relevant than ever — and how being a kind, competent professional sets you apart in real estate.

This episode is the first in what Katy calls her “Soapbox Series” — episodes with real talk about what makes a great agent beyond just sales numbers.

Why Professionalism Still Matters

Being professional isn’t about being stiff — it’s about being respectful, reliable, and easy to work with. Katy and Alissa share stories that show how small acts of professionalism create big results.

• Your reputation goes further than you think
• Other agents talk — make sure it’s good
• Clients notice how you treat others, too

Traits of a Truly Professional Agent

It’s not just about showing up in a blazer. Real professionalism is in your attitude, your tone, and your follow-through.

• Timeliness: Respond quickly and clearly
• Kindness: Even when the deal is tough
• Reliability: Say what you’ll do — and do it

What Unprofessional Behavior Looks Like

We all make mistakes, but consistent unprofessionalism erodes trust. The ladies candidly share red flags they’ve seen in the industry.

• Ghosting after showings
• Sending rude or aggressive texts
• Not preparing clients properly

Build the Reputation You Want

This episode is a reminder that every email, showing, and conversation is a chance to build your professional legacy. Do you want to be known as easy to work with — or a headache to avoid?

• Kindness is not weakness — it’s strength
• Your future referrals depend on your current relationships
• Raise the bar, even when others don’t

Toast of the Episode: Cheers to Raising the Bar

Here’s to being the agent others love to work with — and the one clients recommend for life. 🥂