Buyers can be fun — and frustrating. In this episode of Hustle Humbly, Katy and Alissa talk about what it really takes to work well with buyers, including how to set expectations, stay organized, and avoid common pitfalls.

Whether you love working with buyers or dread the unpredictability, this episode offers real systems and scripts to improve your experience and theirs.

Set Expectations from Day One

Buyers often don’t know what they don’t know. That’s why Katy and Alissa explain how they walk buyers through the process from the very first conversation.

• Use a buyer consultation to outline the entire process
• Send a buyer guide or checklist to keep them informed
• Discuss communication preferences and availability upfront

When expectations are clear, the whole experience becomes smoother — for everyone.

How to Set Boundaries Without Being Rigid

One of the biggest challenges when working with buyers is managing time. Katy and Alissa talk about how they protect their schedules while still providing excellent service.

• Use a showing calendar to plan ahead
• Communicate clearly about when you’re available
• Avoid drop-everything urgency (unless it’s truly urgent!)

Boundaries aren’t just for your sanity — they teach your clients how to treat you.

Buyer Red Flags to Watch For

Not every buyer is a dream client. The ladies discuss signs that a buyer may not be ready, realistic, or respectful — and what to do about it.

• Unwilling to get pre-approved
• Doesn’t respect your time or advice
• Wants to see homes “just for fun”

Trust your gut — and remember, you don’t have to work with everyone.

Tools & Systems That Make It Easier

Katy and Alissa share their favorite tools and habits that streamline working with buyers — so nothing falls through the cracks.

• Use templates for follow-up and updates
• Track active buyers in a simple spreadsheet or CRM
• Have a checklist for every stage of the process

A little organization goes a long way in reducing stress and improving client experience.

Toast of the Episode: Cheers to Happy Buyers

Here’s to confident agents, smart systems, and buyers who feel supported every step of the way. 🥂