We’ve all been there. Your client is mad at you either for something you did or maybe even something someone else did. Sometimes they are even mad for what turns out to be nothing at all. As the ultimate buffer and punching bag, Realtors have to navigate through a lot of not so fun conversations. In this episode we hit the ten step plan for angry clients as found in this Inman article, https://www.inman.com/2012/11/29/a-10-step-plan-dealing-with-angry-real-estate-clients/.