Clients, Closings, and Curveballs: Your Real Estate Questions Answered
Real estate is full of highs, lows, and unexpected turns. In this Q&A-style episode of Hustle Humbly, we dive into the real-life situations realtors face daily—think clients, closings, and curveballs. From handling failed transactions to setting boundaries during the holidays, we offer practical advice for keeping your business on track no matter what comes your way.
What Happens When a Transaction Blows Up?
Sometimes deals fall apart—and it’s not always your fault. Whether it’s financing issues, appraisal problems, or client indecision, the way you communicate with the other agent makes all the difference. Honesty and prompt updates build professional respect. Even if the transaction fails, you can preserve your reputation and avoid long-term fallout.
Creative Marketing for New Agents Without a Sphere
If you’re just starting out and don’t have repeat business yet, the key is visibility. Show up face-to-face—volunteer, join local groups, or connect with your community. Then, share those activities on social media to position yourself as a helpful local expert. People need to see your face consistently to remember you when it’s time to buy or sell.
How to Set Realistic Yearly Goals
Rather than chasing arbitrary numbers, review your past performance and evaluate what fits your life and schedule. If you’re new, start with one transaction a month. Don’t forget personal goals like health and self-care—they matter just as much. Growth is great, but sustainability wins in the long run.
Handling Commission Negotiations with Confidence
Set your commission expectations early—ideally in your pre-listing materials. Clearly explain your services and show your value. If someone insists on negotiating, be willing to walk away. Discount clients often cost more in time and energy. Know your worth, state it calmly, and let them decide.
Lead Generation Tips—Minus the Burnout
We don’t love the term “lead gen.” Instead, focus on nurturing relationships. Stay in touch with past clients, deepen connections with acquaintances, and consistently engage on social media. You don’t need to make 20 calls a day. Thoughtful, consistent outreach—like thank-you notes or birthday texts—goes further than mass cold calls ever will.
Setting Boundaries: Holidays and Time Off
Major holidays are a chance to truly unplug. Turn your phone to airplane mode and be present. For vacations, communicate expectations clearly with clients. Let them know when you’ll check email and who they can contact in an emergency. You deserve rest—even during busy seasons.
Budgeting for Gifts and Business Expenses
There’s no magic percentage for client gifts, but keeping it between 5–8% per transaction is a good rule of thumb. Simplicity works—a thoughtful $20–$50 gift can go a long way. Just don’t forget to set aside funds for taxes, savings, and business tools to avoid surprises later.
What to Do When Clients Throw You Curveballs
Every agent has stories of clients who decide to go FSBO, ask for discounts, or disappear entirely. Don’t take it personally. Protect your boundaries, keep your standards, and stay focused on clients who see your value. Sometimes they’ll come back when things don’t work out—and you want to be the pro they trust when they do.
Delays, Cancellations, and Real Estate Surprises
In real estate, delays are inevitable. The secret is strong communication. Whether it’s a financing snag or a title issue, keep everyone informed. Daily updates—even if there’s no progress—help calm nerves and preserve trust. Sometimes you’ll need to get creative with extensions or offer incentives to keep the deal alive.
Making Your Clients Feel Comfortable
When working with new leads, avoid sounding too formal or salesy. Ask friendly questions, listen closely, and offer value without pressure. Clients don’t want to be sold to—they want someone who gets them. Keep it casual, and they’ll open up faster than you expect.
Tough Seasons: Balancing Work and Personal Struggles
Infertility, divorce, grief, and burnout affect more agents than you realize. If you’re in a hard season, don’t suffer in silence. Build in breaks, set boundaries, and take care of yourself. You can’t serve your clients well if you’re constantly running on empty.
Your Mindset Shapes Your Success
Scarcity mindset breeds anxiety. Remember: there is enough business for everyone. Focus on your goals, track your own progress, and celebrate wins—big or small. Shifting your mindset from fear to community and confidence changes everything.
Bonus: Tips for Selling “As-Is” Properties
Selling homes “as-is” requires honesty and smart pricing. Be upfront in the listing and follow up with agents before showings to ensure their buyers are prepared. Providing a pre-inspection or listing known issues helps manage expectations and avoid wasted time.
Wrapping It Up: Cheers to You!
From managing clients, closings, and curveballs, this episode covered it all. Big thanks to everyone who submitted questions. Keep them coming—we love hearing from you.
Cheers to you and all the work you do!
ratethispodcast.com/hustlehumbly
