Welcome to Hustle Humbly University! 🎓
Whether you’re new here or a longtime listener, we’ve put together the ultimate orientation episode to help you navigate everything Hustle Humbly has to offer. With 279 episodes (and counting), we know it can feel overwhelming, so we’re breaking it down to make things easier for you.
Here’s what we’re covering in this episode:
A quick intro to your hosts, Katy and Alissa, and how the podcast started.
Why you should start with episodes 1–3 and how mindset is the thread that ties it all together.
How to find episodes by category on hustlehumblypodcast.com/categories and how this can simplify choosing your next episode to listen to.
A tour of our free resources, including the database template, staging tips, and more.
The Hustle Humbly Community breakdown: monthly live sessions, a referral network, and AI-powered podcast search to make finding answers a breeze.
An overview of our courses, templates, and other tools designed to simplify your real estate business.
Whether you’re here to learn, connect, or just laugh along with us, this episode will give you the lay of the land and ensure you don’t miss any of the tools or freebies that can help you build a sustainable, successful business.

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Email Templates 101

Agent Systems 101

All Resources

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The following is a rough transcript provided by Otter.ai.

Alissa 0:00
Hi y’all welcome to hustle. Humbly, it’s Alyssa and Katie, and we are two top producing realtors in the Baton Rouge market. We

Katy 0:06
work for two different companies where we should be competitors, but we have chosen community over competition. The goal

Alissa 0:11
of our podcast is to encourage you to find your own way in business. So stop comparing

Katy 0:15
yourself and start embracing your strengths. Hi, Alyssa. Hey, Katie.

Alissa 0:19
Welcome to episode number 279, uh huh. It’s hustle humbly, orientation day. Yeah, it’s like hustle humbly University, I know. And I brought, I’m so glad you said that, because I brought the stickers. You know, we have these sweet hustle humbly University stickers. We’re showing YouTube established 2019, and if anyone listens to that this episode and has listened to all of the episodes, why don’t you email us your address and I will send you a sticker. Yeah, show us that you’ve listened to all and you get a sticker. So step one Our email address is Team T, E, A, M, team at hustle, humbly, podcast.com, yeah, we thought, you know, it’s December. Y’all have a lot going on. We’ve been getting a lot of new listeners lately. Yes, so we would just do a quick orientation to give you the lay of the land. You know, how on Instagram, or whatever social media, I see there’s a lot new a lot of new followers lately. So let me introduce myself. Yeah, hi. My name’s Alyssa. Keep going. Tell us more. Okay, I got licensed as an real estate agent in 2011 and I started with my broker that I’m still with today.

Katy 1:30
Wow, that’s amazing. Yeah, hi. I’m Katie our union here, welcome. Oh my gosh, I actually was licensed in 2005 Yeah, it’ll be 20 years. I

Alissa 1:42
can’t believe that. I cannot believe that. I mean, Jay and I have been together longer than 20 years. That’s a long time. It’s a long time. So if you are new here, welcome, yeah or not, new here. Thank you for listening to this. You may learn something new today, you should probably learn something new today. This

Katy 2:02
is going to be highly informational. And I think the point is, we’re trying to make the podcast more easy to use as a resource. Yeah, we

Alissa 2:12
offer a lot of freebies. There’s some courses, there’s there’s tons of things that we want you our listeners to have to be successful, right? To help you in your business. One of the big things Katie and I are both passionate about is keeping it simple. Yeah, there are so many shiny objects in real estate world and everybody trying to sell you all these things, and we’re just trying to keep it simple with things that you will actually use yes to help your business Yes. And you know, when you get to episode 279,

Katy 2:47
of a podcast, if you’re a new listener, that feels pretty daunting to go back back and dig through Right? Like it’s just hard, maybe you do go back to Episode one and start, and I love the people, like I just started from episode one, and I listened to all 200 in one month, and I’m like, wow, wow,

Alissa 3:05
I’d be tired of hearing myself. I

Katy 3:07
don’t know if I’ve heard that myself talk that much in one month. Yeah, that’s a lot, a lot. But I would say if you’re new here, or if you started somewhere in the middle, we always recommend going back to episodes one through three. Yeah,

Alissa 3:21
those are sort of the foundation of the podcast, how it came to be who we are on a little bit of a deeper level, and why the podcast was born back in 2019

Katy 3:32
I know, and it explains also not just the whys, but how we were feeling about the industry at that point. Now, five years ago, I don’t know that it’s changed all that much the way we felt, and I think people still listen to that second episode, the culture of the real estate industry, and you’re like, yes, this still resonates so and then three is mindset, and that is really, truly the underlying thread of the whole podcast, right? Yeah. So even though we may be giving you very, practical tips and how tos. There’s always a mindset piece I feel like just, just like a little river floating underneath us, yeah, floating down the river of mindset.

Alissa 4:11
So as far as episodes go, after you have listened one through three to episodes one through three, especially if you’re new here, we want to remind everybody that on our website, hustle humbly, podcast.com we have all of the episodes categorized based into what you need. You want me to read some of these categories. Can go to slash categories? Yes. Hustle humbly, podcast.com/categories so that way, if you’re preparing for a listing appointment or need to know how to do something, you can go to these categories to find what you’re looking for quickly. Yeah. Okay, So examples would be, if you need a mindset boost, let’s hear it. These are some of the episodes, parts of the process, boundaries and self care you’re giving. Me the category title. Yes, thank you. I’m giving you the category titles. If you are thinking about becoming an agent, we have a whole section for pre licensees, and that has been really fun. We get emails from people that are like, I’m not even licensed yet, and I’ve been listening to the podcast. I’m like, if can you imagine having some of that guidance? I cannot. I had none of that before. I had a good broker. It just still I’m like, What the It blows my mind to think about how like, just being like this is how you do it. If someone could tell me on my time to exactly what I needed to know, imagine starting your real estate business from the beginning with systems in place. I mean, instead of waiting until you’re successful and then trying to implement when you’re actually working right? So hard, felt so lost in the beginning, I know so lost. So that’s why that is there. And then we have one for new agents. Okay, so some good, helpful things there, systems and tools, how to get those up and running, how tos. How Tos are very practical, like how to open house, how to get business, how to listing interview, how to navigate offers.

Katy 6:14
So lots of good, meaty how to stuff y’all, and I don’t know if you’re new here and you’ve never listened to the show, especially one of those how to episodes. We are not like other real estate podcasts, where they’re just fluff, fluff, fluff, general mindset, general overview. You

Alissa 6:30
should do this.

Katy 6:31
If you’re not doing this, you fail. We’re talking about 45 minutes of how to fill out or what you need to look at on an offer before you tell your seller or like it’s very, very almost so in the weeds that I’m sure it could probably put some people

Alissa 6:47
to sleep, yeah, but there we’ve gotten good reviews on them, though, no, because they’re always best listened to. Always come with stories, and so even if you already know how to do one of these things, it doesn’t hurt to hear how another person does it? Yeah, I always love hearing real life stories from other agents, because that hasn’t happened to me, but now I feel more prepared. Yeah, the rest of our categories are we have one for the mamas, so if you’re a working mom, need some encouragement. We have one for the investors, working with investors. Investor ones are your favorite, the veteran agents, the seasoned agents that are veteran agents. Database love is our favorite. You can find all the episodes there on how to build and grow and work your database, repeat referral. That’s your category, working with sellers, working with buyers. And then we have a category for non agents. Yeah, there

Katy 7:39
is an occasional topic, and we’ve had, you know, friends and family who listen. I’m like, Look, we’ll just categorize it so you’re not getting into these how tos, yeah, and you can just follow the ones that are more like, business related, or, you know, general working like and having boundaries. Or, you know,

Alissa 7:55
I guess we need to add a for the consumer. Yeah, we

Katy 7:58
should. Let me make a note. Yeah, that would because in the last couple of years, we’ve done a how to buy your house, how to sell your house, how to stage your house, yes, and the point of those is so that you, as an agent, can share it directly with the consumer. Be like, Hey, I know that you’re thinking of listing. I’m so excited. Here is a link to an episode of this real estate podcast that will tell you, as a consumer, what’s going to happen or how to prepare, or, you know, whatever. Yeah, like, one of

Alissa 8:29
my favorite ones to share with clients is buying and selling at the same time. Because it it’s such a long email that I’m like, hey, look, if this email was too long, just go listen to this episode on buying a house and selling your house at the same time. Very

Katy 8:44
helpful. So helpful consumer. The staging one is going to be is good, okay? And I think the investment ones for sure, the consumer, the I have shared it many times with, like a consumer. Hey, listen to these on investments. Okay? Great. New Category coming soon, yes, maybe by the time this airs, yeah, okay, what do you want to hit next?

Alissa 9:09
Oh, so many things. Okay, so that’s the podcast itself. Those are how you can kind of sort through the categories while we’re on the podcast itself.

Katy 9:18
I’m gonna dual talk about something. We have a community. Community is a paid membership. It is $25 a month if you join the community. I’m going to tell you all the features later, but one of the most important features is the podcast search. Yes, okay, all of our episodes have been cataloged into an AI where you can type in a question and it will pull the answers from things we have already said. So this AI feature

Alissa 9:49
only has our podcast episode transcripts and information. It’s not pulling from anywhere else, right? So many times we get emails that are like. Hey, what did that letter say that Alyssa wrote to her neighborhood? Or what was that idea you had for a Thanksgiving pop by you can go in community to that AI feature and ask those questions. Not only will it answer your question, it’ll tell you which episode which minute. It’ll be a little link to play it. It’ll listen to it. It is fascinating. It.

Katy 10:26
It’s just so helpful. When you think about trying to sort through, again, 200 plus episodes that are typically 40 ish minutes long, that’s a lot and and, of course, topics do repeat themselves. So it’s like, was it this episode on database? Was it this episode on database? You can just ask the

Alissa 10:45
AI, yeah. It’s just gonna tell you, it’s such a great feature, such a great feature. So that’s probably, honestly, one of my favorite things that you get in community. Well, why don’t we go ahead and finish you talking about community. Okay, well, let’s talk about the other features. I can remember when Katie was like, We need a hustle, humbly, community. We waited a long time, and I thought, who’s gonna be in? That nobody’s gonna wanna hang out with us, right? Right? And it has become one of my favorite places, right? It’s also a way for us to get to know y’all, because we hear all the time. Oh, I feel like I know y’all, because y’all are in my car all the time. But now that we have community, we get to meet people face to face, and we have monthly lives, which have been so helpful with meeting people. It’s just been such a great community, such a great resource. The lives are nice, and they are usually topic to something specific, usually that makes sense for the time or the season, or maybe it’s just something more general, like a Q and A.

Katy 11:50
And I think the actual community group is hosted on a Facebook group, right? So people can come in and ask questions or how to tell us their situations. Get advice, we you and I are there and we respond, but also the responses from other agents who are not necessarily in your market, but are like minded, or maybe have worked, worked through a similar situation is so nice. You just like, here, it’s a safe space, yeah, where there are all different types of agents in all different types of places who want to help each other. We’re

Alissa 12:22
not here for negativity and excuses and all of that. We are here to be a positive, encouraging community, yes,

Katy 12:31
so that’s nice. The referral list, this is like a little secret gem to me. I feel like and almost everyone in community. So there’s several 100 people are on the referral list. So if you join, you can join the referral list. It basically says, I’m Katie. I am in this location. I serve these places, and I am happy to take

Alissa 12:55
referrals. Yes. So if you’re looking for someone in another state and you need help vetting people. You can check the referral list, and at least, you know, these

Speaker 1 13:05
people have some hustle humbly values, enough to, like, commit to being in the group, yeah, enough to be part of the community. I do feel like it’s a certain type of agent, yeah, so I think it is a little a one layer of checking, right? Like,

Alissa 13:19
are you a hustle, humbly agent, right?

Katy 13:20
Like, do you to do you believe in what we have said here? So there’s that referral list. And then my second favorite is that there is a military referral list. So if you serve a military community or a base, or, you know, you have a lot of military in and out relocation, then there’s a list just for those people, and it says agent and what community they’re serving, and obviously that they’re open for those referrals,

Alissa 13:49
we have had some really lovely success stories. Yeah, it’s been fun hearing all the referrals going across the country. I know I I obviously thought they would use it, but they’re using it so much more than I thought. I know it’s such a valuable resource. Realtor groups that charge money for this, yeah, just to be on the list. And this is just simply a part of piece of all this. So I think that that is huge. And I’ve had some agents say, Well, I used to refer this way, but now I only refer in in the group, yeah, which is really nice. So nice. I’ve used it so many times you have okay, I love that. Book Club, sometimes, yeah, sometimes, book club. Sometimes we’re reading a book. Sometimes we’re reading a book. Sometimes y’all say they don’t want to read a book. Sometimes they want us to read a book and explain it to them. So we’ll do that too. Sometimes,

Katy 14:39
also in the group member taught classes. So we try to source like, if there’s someone in the group that does great at farming, we did that once, or setting up a single listing website or so we’re trying to get everyone in the group, if they have a specific skill set and want to teach it, we’ll

Alissa 14:56
do those. We had someone teach Canva, didn’t we? Yep, yeah. We’ve had. So if you have a skill and would like to teach, right,

Katy 15:02
we might be a good place for you. And lastly, really, on this list, you know, sometimes there’ll be extra templates or checklists, but you automatically get the prospecting templates. Okay? So when you join prospecting templates are, like, around 20 ish, I feel like templates for how to reach out to your prospects, yeah, whether they’re people you know in your database, or people you don’t know, or you know, whatever, following up with the follow up. And it’s just they’re not necessarily long, no, but it just helps give you the words, right? What makes get you started, get you moving. So you get those for free when you join, they’re typically on their own for $47 so I mean, and it’s and again, community is month to month, so you’re not committed, yeah.

Alissa 15:48
And we also have a accountability partnership in there, yes. So a lot of our hustle, humbly, community members have partnered up with an accountability partner, just on their own time. You know, depending on what you’re looking for, do you prefer email, phone calls, zooms, and what day of the week, evening, morning, and so you could also have an accountability partner within community, right? Okay, I feel like that’s a good over community. Summary, okay. Summary, done. Let’s talk about freebies. Let’s talk about freebies. Yeah, since we just talked about community, okay, so on the website again, hustle humbly, podcast.com/freebies,

Katy 16:30
with an S, yep, there are four free resources. Anyone. Welcome to have one or all, whatever floats your boat, the number one free resource that we have been sharing since early early on is our database template. My favorite. This is simply the spreadsheet that we use to keep track of our people. That’s it. It’s got the columns on there. Now you will also get a list of instructions so how to use it and what we added, which I swore I had, failed on Google before, but when I went to find it again, we couldn’t find it. Where to be found. We made our own. It is a Who do you know list. So if you are struggling getting your database full of people, this is the Who do you know list, and it’s just sort of prompts to be like, Oh yeah, your college roommates or Oh yeah,

Alissa 17:21
my friend’s parents, oh yeah, the dad that came on that one showing, oh yeah, the dentist, the veterinarian. You know more people than you realize exactly, it’ll help you really get that database with some names on there. And the beauty of it is, you know, Katie and I don’t use a CRM per se. We just use our spreadsheet. Yeah, if you’re a CRM person, you always want to have your people backed up somewhere. And if they’re in a spreadsheet, you can just upload it to any you know, import, export. So it should be pretty easy for you.

Katy 17:56
Okay, next freebie, the seller Open House checklist. Such a good one. This is a nice one that you can then share to your sellers directly before showings or open house. It tells them how to prepare. Yes, right? It’s pretty straightforward. It is a checklist. Next up, staging tips, again, easy for you to share with your sellers. It’s a pretty extensive list.

Alissa 18:22
It is extensive. Yeah, a lot of stuff on that staging tip list. And then lastly, the Make sure your sure template. This is another checklist of sorts for you to have with your buyers during their due diligence period. So many things to check on besides just what the inspection report says. This

Katy 18:42
is in the format of an email template, so you can send it to them. So it’s not it does have a list, yeah, in the email basically. And it is really helpful. It is so helpful. So that’s for your buyers. So there’s a couple of things on here for sellers, that’s for your buyers, and then, of course, your database is for you. And

Alissa 19:01
those are all the freebies. Hustle humbly. Podcast.com/freebie, go get one. Go get all. Yeah, do you, but I think that’s the perfect intro into email templates. Let’s do it. I would like to share because people ask how they came to be okay, great. Share it. So when Katie and I started the podcast in 2019 it, it wasn’t necessarily in our minds at that time that this was going to make us money, right? It was our way of giving back to the industry. It’s true before 2019 so when I first got licensed, I was serving on every board and committee that I could get my hands on. After I had kids, I realized I don’t have that much time. I need to be more selective with my time, and I kind of took a hiatus from volunteering because I knew I needed to I needed to focus on being a mom, and I needed to focus on my business. During that time, I knew I was doing what I needed to be doing. Thing, but I was certainly feeling like something was missing, because I love helping the industry. I have a heart for the industry. I did a transaction with Katie. During that time we became friends. We both listened to podcasts. Discovered that we listened to one of the same podcasts, and one day that one did an episode on how to do a podcast, and I listened to it. This is very meta podcast on podcasts, on podcasting, yes. And so I messaged Katie at six in the morning one morning coming home from the gym, and I said, If I don’t text you now I’m not going to right, because I had said, I’m thinking about making a podcast. Yeah, I don’t know. I just want to do something more in my life. Yeah. And I was like, I think we should do one together. It’ll satisfy my need to give back Katie’s very like minded to how I operate, even though we’re at different companies. So the podcast was born, yep, and then several episodes in. I’m just trying to find what episode I know it would have gone on, but I couldn’t figure it out. It was one of the early ish episodes, but not like, I don’t think it was in the first 10 No, no, no, but we, we mention, yeah, you know, I got my buyer under contract. And then I sent them the buyer under contract email, right? And Katie’s like, oh, yeah, you know. And then I sent them this email. And then when that episode aired, Katie messaged me and said, Have you seen the podcast email template today? And I was like, no. And she was like, everybody wants the email templates, templates. So I had a few, and Katie had a few, but they were just we were ones we were using personally. Yes, exactly. So we got together and combined hers ours. Made sure they were good, edited them, added some more, created some new ones. We poured

Katy 22:03
over every word, every word, every word is thought out. It is not like an AI didn’t even exist five years ago. But how much better would that have been? It would have been faster. It is not it is from our personal experience and use case. And we poured over every word, years

Alissa 22:23
of evolution into these templates. I

Katy 22:26
mean, it’s crazy to think even now, when we create a new template, I know there are a lot of people out there that sell a template that provides y’all. I cannot express to you how much time we spend creating something that answers as many client questions as possible, that sidesteps as many roadblocks as possible, that helps you be as absolutely professional as possible. That’s our goal. It is to just help you. Is painstaking the amount of time that we are like, Okay, well, no, that doesn’t work. Let’s try again. Okay, so keep going with your template story, yes, and

Alissa 23:01
so we released those email templates for purchase. That was our first item. 2020 March of 2020, so we had already had six months of the podcast before we sold anything. Yeah, we don’t sell ads. No, you won’t have a mattress commercial in the middle of your podcast. Not not, but email templates is our best seller. Yep, you get 13 buyer templates, 17 seller templates, plus six attachment checklists for your clients. Yeah, there’s also a win to send these templates checklists, but that’s the best one. I mean, yeah. Now do you want to go through like, how to know what you need? Yeah, so at this point we have basically three courses and community. This is what there is, okay, as far as big things,

Katy 23:51
if you are feel we’ve already talked about community, but that would be like, if you’re feeling alone or kind of like, you need some like a commit, like some camera community. If you need to be able to bounce ideas off of someone, you’re just needing, like, you’re

Alissa 24:04
struggling within your brokerage, and just need some like minded agent, it’s

Katy 24:07
like a support right? So you’re looking for a support system that’s, that’s community, okay? If you want to figure out how to get clients, you’re like, I just need to find clients. That is, build your own business. 101. Yes. Okay, so build your own business is the database course.

Alissa 24:24
Yeah, I think it’s the best. It’s so good, but it’s only seasonal. That’s right.

Katy 24:29
It will be if you hear this, depending on when you hear this, you can always sign up for the wait list. Okay, so it’ll be on the website, slash courses with the others. You can sign up for the wait list. We’re tweaking it right now. We’re gonna, there’s gonna be a live component with the next release. Yeah, okay, next if you don’t know, literally, how to work with your clients, I don’t know how to show up to a buyer’s appointment. I don’t know how to show up to a seller’s appointment. I don’t know how to, you know, record things in my business. I don’t know how to budget like, I don’t know. To do anything that’s agent systems. 101, yeah. Okay, so agent systems will tell you how to do it. If you don’t know how to do it, then you’re going to be real lost when you get a client. Okay, so you need to know how to do it, and we’re

Alissa 25:13
working so hard to get a client right. Make sure when you get a client you don’t mess

Katy 25:19
it up. Like, right? How do you check? Like, it was all the things that when I got the client, I was like, Wait a minute. I don’t know how to check a settlement statement. I don’t know how to, like, do a CMA. And again, as Alyssa said, simplicity is very crucial in the way we operate our businesses, and also the way we teach it to you. This is, I’ve had agents who are brand new, all the way to agents who have been in the business 12 years, say, I, I didn’t know how to do a lot of this. I never thought to do it this way, like this. Well, a lot of

Alissa 25:49
people just don’t have a plan. No plan. They are just waiting for the phone to ring, and when it rings, they wing it. Yeah, do the best they can. But if you have a plan, and if you’re prepared, and you surprise that client with your service. Yeah, that’s how you get repeat and referral business, right?

Katy 26:06
This is how exactly every client is the best advertising you could ever have, 100% don’t mess it up. Don’t mess it up. Okay, so that’s if you don’t know how to do the work, right? And then how do you communicate with your clients? So how do you provide that amazing service? Email Templates falls into that category, right? So that’s once you have some business. Yeah, if you have zero transactions, email templates is really only the communication from just before contract through or like pre listing through closing and maybe a little beyond. It’s not prospecting. It is truly like you have a client, they want to look for houses. You have a client they want to sell their house. This is transaction management. This is transaction management, and this will be a one time deal, and you will have your transactions. Yeah,

Alissa 26:56
we’ve had many people use email templates to replace their TC, their transaction coordinator, place,

Katy 27:02
my assistant, yeah, not intentionally. It’s just, it really will keep your clients so informed and remove a lot of the questions that they have. The other thing about email templates is it is housed in the form of a course, so it’s in our course list, but it’s very quick. It is not it’s just we walk through the templates. But if you don’t want to hear us talk about them or why we use them, you don’t need the course part, you just download the templates. Yeah. And then we the video. Was just us explaining, hey, you may want to check these areas of it to be per your market. So these are editable. They are for you to be branded to you changed however you need for where you are. And again, we have pored over every word, and we have gone back every year and poured over every word, right? So they are changed and checked and updated. And once you buy it, once you get the updated version, yeah, okay. So once a year ish, when we update, then you get an alert in your email, Hey, they’re updated. You can go fix Okay, so that breaks down all of those. What next?

Alissa 28:04
Let’s see well, so your social media, do we? Yeah, talk about, I mean, where can they find us in general? Okay, a lot of you’re listening to this podcast, I assume, but you might be on YouTube, right? Yeah, we do have a YouTube. Y’all, I just beg you not to judge us if you go back to the old videos and even the current videos. So we’re not a YouTube channel. No, no, but, but it’s funny, because people enjoy the YouTube, and we do talk to YouTube, and if we have a visual prop, we show YouTube. So we have learned that a lot of people like to listen to their podcast on YouTube. They just have it on their computer while they were right. They’re not necessarily watching it, but please just know we’re not putting a lot of effort into our appearance. Well, we’re just not getting not a lot of you look great today. I had an appointment later. Okay, fine. We’re not putting a lot of effort. We’re not Video Experts. I’ll just say, though, into the quality we Gary V said, record the video when you start the podcast, you were like, really? And I’m like, I don’t know. He says to so we should, so we did. But some of the early videos are so dark, they’re they’re just, y’all, it’s funny. It exists. Yeah, it exists. And again, I feel like it is the sign post for Done is better than perfect. You know what? So funny. When we first started the podcast, it took me forever to get used to hearing my voice. Oh my gosh, cringe, cringe, cringe. Just did not like it. Used to it. Now, okay, it just, it doesn’t bother me at all. But just in the last year or so, we’ve started using video clips on our social media. And I see myself and I’m like, well, there I am. We’re trying to work touching my hair again. I touch my hair so many working on our posture, together, our posture. Yeah, I’m always fidgeting my little ADHD behaviors. I know it. Is what it is, yeah. So now I’m in the process of getting used to seeing myself on video. Point being,

Katy 30:05
if you’re on YouTube, obviously we’re on YouTube. If you’re listening to us in any podcast app, we are in all of that apple, you know, whatever, wherever you can get, wherever you listen to podcasts, whatever you listen to podcasts. So that’s how you listen to us. But where else

Alissa 30:23
can they find us? There’s, gosh, there’s besides Instagram, Facebook, YouTube, Pinterest, Tiktok, LinkedIn, yeah, that’s it. We’re not on the X we don’t Google business reviews. Can

Katy 30:36
they leave us a review? You can actually leave us a Google Business Review? Oh, neat. You can google us and leave us a Google review. Okay? You can go to, I think iTunes, or whatever the apple podcast app is, is the only one that you can type out a review. Okay? In Spotify, you can do stars, okay? And you can leave comments on particular episodes which do come to us. Yeah, we like to read your comments. You listen on Spotify, go leave a comment. We’ll see it. We have several listeners, viewers on YouTube who will comment every time they watch an episode. I did have a recent message where a sweet listener had listened to the whole podcast from beginning to end, and now she was redoing it on YouTube. Oh

Alissa 31:18
my, I know that’s commitment right there. She wanted to see us interact. Yeah, okay, thanks. I hope you enjoy. That is so funny. So

Speaker 1 31:27
we’re on all those social medias. We’re on all those podcast apps. What about reviews? Reviews are very important to us, very important to us. That is why our rating is also so high and you can go to, if you don’t use itun Apple, whatever, you can go to rate this podcast.com/hustle,

Katy 31:48
humbly, and that will allow you to rate it, and it’ll put it wherever. So even if you’ve already left us a review, go to rate this podcast.com and see if it’ll let you put it there. By all means, that would be great. Google review. Okay? Reviews are how other people find like your real estate business, right? Very important. It’s how other people find us. And people are still finding us every day. And I would like to also say that, I mean, we have a little tiny drop in the bucket. Have run an ad here and there, but this is a very much an organically grown show, yeah. So it’s word of mouth. It’s people sharing on their Instagram stories that they’re listening and then sharing with their broker, right? So look, there is a real estate school that shares the podcast. Yeah, really. Thanks, Fanon. Way to go. Fanon, so yeah, that ratings are important. Well,

Alissa 32:39
why don’t we dive right into toast? Oh, please tell them about the toast. So every episode, we end with a toast. And in the beginning it was, you know, agents would just email us or DM us and say, hey, I want to give a shout out. So the toast is to give a shout out to someone that has helped you in your business, a mentor, a partner, a friend, your spouse. It could also be someone who is going through a hard time and needs like a toast of encouragement. Like Hey new agent, you’re working so hard, I just wanted to give you a shout out on hustle, humbly podcast, yep. Well, in 2020 when did we go to Nar? 2022 2323 one, we went to California for the NAR Expo, and we had a recording booth set up so that our agent, I mean, our agent listeners, could come in and record their toes. So fun. So now, at the end of each episode, it’s their voice on this show, toasting their friends, their people, yeah, and we loved that so much, and we got so many. And then when we went to Dallas for our fifth birthday, we did the same thing. We got a few more toasts. And so we are always looking for new toasts, and you can send in as many as you want it can be back in the day, people just emailed the toast, yeah, and we would read them on the show. We would get the names wrong all the time, all the time, but it was fun. And you love to know where they’re from. Yes, that was like, your favorite part of that. And we loved hearing people shout out other people. That was the point of the show. Yes, like, community overcomprehe,

Katy 34:20
we added the toast thing from the very beginning, and the structure of the show was that we wanted to, like, encourage you to have community over competition, to celebrate others. Um, okay, but after NAR and we had these, you know, 40 something toast, we don’t read them anymore, right? And now their voice. We’re kind of addicted to you doing.

Alissa 34:43
We much prefer hearing your voice on the show. You’re always gonna get the names right, yes, and they sound so it’s so fun to hear it in your in your words. And then you get when it’s your day, when it’s your episode, you can send that link to the person you toasted and be like, Hey, be sure to listen till the end. And so how do we? How do you submit a toast to us now? Now we prefer just a quick video. I mean, these are not long. These 1020, 30 seconds, it has to be under a minute, yeah, very quick toast, yes, just like a quickie. And you can email like on your iPhone. These are not professional, no and just email it to us, video, a selfie video. But do know, when you were emailing to us, you are giving us permission to post it. We are gonna use it and use the audio for the podcast as well. The audio will be on the YouTube, the video will be on YouTube, and the audio will be at the end of the episode. So you will email us your videos to team at hustle, humbly, podcast.com, maybe put toast in the subject line. Put toast in the subject so that we know what you’re emailing us. But yeah, we need lots of videos. So toast like two or three people we would love to hear who has helped you on your real estate journey, right? Okay, let’s

Katy 36:02
talk about the website a little bit. Okay, a lot of this we’ve already said is obviously on the website, and we’ve given you lots of slashies, right? But when you go to the website, there’s also a Resources tab. In the Resources tab, it has like our Amazon list that have, like our office supplies. We even have one with our podcast supplies, because we get podcaster questions a lot we have so there’s lists there. There are a few other products that are not courses, actually, when I say a few, there are currently two, the buyer, brokerage agreement, cover letter, yeah, which is a presentation tool, and then the listing version, which is the listing agreement cover letter. They are both single page Canva templates that are presentation tools for when you are going to have your buyers and sellers sign a contract. Yes,

Alissa 36:54
they are so good. If I don’t, they are saying so much, and the reviews have been amazing.

Katy 37:00
They’re so good if you’re struggling with the words to say or how to condense down these long legal documents and to help people, in layman’s terms, understand what and why they’re signing, this is it. It’s explaining what you do as an agent without it being one of those. You know how I hate them? 185 ways I serve you as your agent. Yes, 185 things I do. No, this is like the 10 actual, real, real things, things you do. Yeah, so it will be helpful with your presentations. Those

Alissa 37:30
are on the resource page. Okay, that’s what I’m trying to say. Yes,

Katy 37:34
I think three day resume may still be there. It is if you need help with your resume. The car kit

Alissa 37:39
checklist is there? Also, I just saw it. Okay, great, that’s just a freebie. Yeah, we have a lot of freebies. There’s so like, dig around the website. I guess is really my point. It’s pretty neat, a resource. Go there. It’s easy to navigate. There’s a lots of stuff there. I highly recommend you just go peruse for a bit, a bit. Okay, I

Katy 38:01
want to talk about show notes a little. Okay, we say Show Notes a lot in the show because I guess we are podcasters, and this is just normal vernacular. When we say it’s in the show notes, it’s in the show notes, those are just, that’s the description to the episode on whatever platform you are using, yeah,

Alissa 38:19
so I think you just scroll down and the show notes are below the episode, under what’s playing.

Katy 38:23
It should be there, and they’ll have a lot of times we’ll have links to what we talk about, or, you know, the bio for the guest, or whatever information we want to share with you about that episode. Also, every single episode is housed on our website by the number, yes. So hustle hungry podcast.com/ten

Alissa 38:46
will take you right to the page on our website that gives you the link to play and the transcript for Episode 10. Any any episode. I didn’t know this, that’s amazing. Slash 279 Wow. If you slash 279 that’s a lot of slashies. Yeah, girl,

Katy 39:04
it’s a lot of slashes. Wow, a lot of slash season. But you have to put in slash the number, or you can click the podcast, like, let’s say you go to your category page that you love so much, and you click on one of those episodes, it’s going to take you to that specific episodes page of the website, which has a player, and you can play the episode right there.

Alissa 39:24
I see, okay, but it also has the transcript and the show notes and everything you need of that episode. She’s trying it right now, doing it right. She’s like, Wow. She had no idea. This is how I send people episodes. Wow. You didn’t know. I had no How long has it been this way always and forever. That’s technically our blog. Beautiful, great. So good news. So helpful. It breaks it down each episode by the minute. Can you see who’s in charge of back end business over here? Let’s talk about Jay. Let’s talk about Jay, because he is literally the one that uploads that blog every week. Yes, Jay is Kay. He’s husband, that’s correct, and he When did he become? Like, officially on staff, like, has no other job. He is on staff for hustle, humbly,

Katy 40:08
podcast. Say this in 2019 when we started Jeanette, shout out to Jeanette, edited and got our initial setup done for 10 episodes. Okay? 10, after 10, Jay has actually one of his best friends is a voice actor locally. I mean, well, he does work all over the country, but he has a booth and he’s so he’s all about sound and audio, and he knows all the stuff. So Jay is like, tell me what I need to know. I’m gonna start editing this podcast. Because again, y’all, we weren’t selling anything, no, and it cost, so we don’t have dollars at that time, an episode per episode, just to air it. So we were spending

Alissa 40:44
money there, spending the industry. Yeah, you So Jay is like, I’m just gonna do this, you know, y’all do this, whatever I’m gonna, I’m gonna actually edit. So he was still doing his, you know, I think he’s still doing his construction at that time. I don’t know the exact probably in the COVID realm, yeah, yeah. I think it was just like, this will be easier if you’re here and just helping the business. Yes. So he’s been with us pretty much the whole time, full time, full time, and we definitely could not do it without Jay. He can teach himself anything, anything he figures out all of these websites and YouTubes and posting and keeps us up to date and support and all of that. Oh, he’s very good, very good. So Jay is the third piece of this. Yeah. Jay is our producer. He’s the unseen. He is on a couple of episodes seen, yeah, and every now and then, we’ll do a bonus episode. So if you ever see number 252.5 that’s a bonus mid week episode. Yeah, we’re not a we’re not a two, we’re a one a week. We have never missed a Monday, never, never. So every week you get one, and then maybe a, very rarely, you will get a point five. Yeah, so the halfway through that week, anything? Surely we’re missing something. This was so good. How to contact us, why we do toast, community courses, freebie, social media, the categories, how to hear what we’re all about, who we are. I mean, Murphy, we didn’t talk about our mascot. Oh gosh, don’t tell him. Technically, we had a different mascot at the beginning. At the beginning we had why are all my dog’s name the same? Marley. Marley. Marley was a very sweet old, old Bulldog, english bulldog. He’s very big and very snorty. Snorty. Yeah, we

Katy 42:32
got a new snorty Now, and he, well, actually, he was only our mascot for just such a brief time. Such a brief time. He died in March of 2020, oh, yeah, very brief. And I know dogs were here, no mascot. We were mascot free, yeah. And then October of 2020, is such a big gap,

Alissa 42:51
I know is when we got Murphy. Okay, so Murphy is the Corgi, yeah. And now we have a second mascot, kilo, my French Bulldog, French Bulldog that we have snorting back in the mix. Yes, he comes and him and Murphy wear each other out while we record so funny. And those are our mascots. We have sticker of those too. I didn’t bring that sticker. But if you love a dog, let me know, right? I think that’s really all Oh, I mean, I think that’s fair. Would you like to share our last team member? Yes, her last current team member, in the year of 2023 in the year of the Lord the year of the Lord 2023 we took on an LSU marketing intern, that is correct? And she was studying marketing, and we hired her for the podcast. But it was an unpaid internship, correct? Or it was like minimal paid, okay, you know, nothing to minimal internship, nothing to write home about. Yeah, just an internship through LSU, and we loved her so much, a hard worker that in January of 2024, that correct, we brought her on full time, so she helps with social media and all of that I know, and we needed a we needed it so bad. She’s amazing. She makes us do all of our reels. She’s very young. She’s like, 22 or 22 and sometimes she’ll be like, Okay, guys, we’re making this real. And Katie and I will be like, we’re not 22 we can’t do that. But sometimes we do, but sometimes we do, and it’s funny, yes, they’re always good. She’s so helpful, so helpful, yes. So there are four people on this team, yes, plus two mascots, yep. So a lot of people under the roof of hustle, humbly, yeah, it is its own sweet little business newsletter. Be sure you’re on the newsletter. If we do any sort of like, like, we went to Dallas for our fifth birthday, you need to be on the newsletter to know about those things.

Katy 44:47
I think it is just slash newsletter, and you’ll be able to give us your email. And that is, you’re so right, very crucial. If you want to hear me tell a random story and relate it to real estate, you

Alissa 44:58
will love it there do. Um, also we do Q and A episodes, and sometimes we use the newsletter as a resource. So if you have a specific question, or like the haunted house, our Halloween episodes are amazing, the haunted house stories that y’all send us. So we do it, and that comes through our newsletter. We email you to say, Hey, do you have any haunted house or creepy stories that we can share for the Halloween episode? Yeah, yep, slash newsletter. So go to hustle, humbly podcast.com/newsletter, to be on that list as well, we don’t spam you much. No. I mean, look, you’re always welcome to leave, but I try to keep it brief, yeah, minimal and entertaining. Yeah, it’s good information. I do have a lot of people on that list that say this is the only email that I religiously open. I try to keep it the open rate is great. I don’t maybe this is a good time for me to say, you know, I went to college for creative writing. Yeah, I will not. This is your outlet. I mean,

Katy 45:57
I enjoy it. So I enjoy telling a story and and again, it is logistically, a very important list to be on, yeah, if you want to know, for having a sale, if you want to know, like, what are we offering? If you want to know, like, if you want to answer the surveys or a sneak peek on things, yeah. Or if you want to know what that week’s episode is, I

Alissa 46:13
try. I’m going to get better. That’s my 2025, goal. Okay, I’m going to get better at sending the weekly email that tells you what the episode is about. Okay, I think that’s all. This was great. You know it’s like when you go to college and you do orientation and they make you take the tour, okay, you know what? What clip, movie clip was playing in my head. Did your kids watch monsters? Inc, yes, okay. Mu, Monsters University, when Mike lazowski is going to college, and they’re like, welcome, welcome. Come get your head shot. And so now you need to go to this table and meet your roommate. And we had a search and find book that was monsters. Inc, and it one of the scenes is like this, the campus, the College campus. I love Monsters University, so I like it better than monsters. Inc, I like, in the United city, is good. So funny. Oh, and then I picture like, what are the other like, like, Legally Blonde and are moving van Oh, god, so good. You’ve just gone to hustle humbly, university orientation. I hope it was exciting. Do you feel ready or overwhelmed? Hustle humbly, university sticker, that’s right. Thank you all for being here. Let’s have a toast. Let’s

Katy 47:28
do a toast. I can’t wait to hear someone give us their toast. Yeah, it’s gonna be awesome. Okay, bye.

Speaker 2 47:33
Hey there. I’m Cindy thackrey with John L Scott from Portland, Oregon, and I would like to give a shout out and a toast to Candace Dunn and Rochelle Neumeier. They are my Boss Babes that lift me up. Way to go. WCR,

Alissa 47:47
thank you so much for tuning in to the hustle humbly podcast. If

Katy 47:51
you enjoyed this episode, please go to rate this podcast.com/hustle. Humbly, and leave us a review or drop a comment if you’re listening on Spotify, if

Alissa 47:59
you have an episode topic or someone you’d like to toast on the show, please email us at team. At hustle humbly podcast.com, find

Katy 48:06
us on social media at hustle humbly podcast, don’t forget to find all of the free resources at hustle humbly podcast.com/resources,

Speaker 3 48:14
see you next week. You life, well.