110: Do Feedback Forms Work?

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The Truth About Showing Feedback

Are you constantly wondering do feedback forms work? You’re not alone. In this episode, we tackle one of the most talked-about topics in real estate agent forums: showing feedback. From vague comments to ghosted requests, feedback—or the lack of it—can be a major frustration for agents and sellers alike. But how much does it really matter? And is it time to rethink how we approach it?

Do Feedback Forms Work? Let’s Break It Down

Feedback forms are supposed to give agents and sellers helpful insights. But the reality is, most are filled out inconsistently—or not at all. We talk about why agents get so upset about feedback, why clients demand it, and how managing expectations upfront can save everyone a lot of stress. We also share tips for asking better questions that actually yield helpful answers.

Setting Expectations Early

One way to avoid the feedback drama? Set clear expectations with your sellers before the first showing. We share what we include in our listing templates to explain how feedback works, when to expect it, and what to do when it doesn’t come in. Hint: If there’s no offer, that’s feedback in itself.

Customizing Feedback Requests

Instead of using the standard showing feedback form, consider tailoring your questions per listing. Ask about specific features, like flooring or backyard slopes, to gain targeted insight. This episode dives into ways to make your feedback requests more effective—and how to avoid showing all your cards during a multiple-offer situation.

Creative Ways to Collect Feedback

When traditional forms fail, it’s time to get creative. We share out-of-the-box strategies like:

  • Hosting collaborative agent tours with similar listings

  • Gathering open house feedback intentionally

  • Contacting local top producers for virtual input

  • Using office meetings for group review and advice

These methods can provide meaningful feedback your sellers will appreciate—without relying solely on automated forms.

The Danger of Overselling Feedback

We also explore how overpromising seller feedback in your listing presentation can backfire. If you’re promising something you can’t consistently deliver, you risk losing credibility. Instead, show value by demonstrating your follow-up system and your proactive approach.

Feedback on You as an Agent

Feedback isn’t just for listings. Getting feedback on your own performance as an agent can help you improve, grow, and serve your clients better. Don’t shy away from asking clients how their experience could be better—it’s how we level up.

So, Do Feedback Forms Work?

They can—but only if you use them intentionally. Stop relying on generic templates and start collecting useful, actionable insights. When used well, feedback helps your seller adjust, your listing improve, and your professionalism shine.

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do feedback forms work?

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