Let’s talk about first impressions: your clients have one of you, you have one of them, you both have one of the houses you are viewing. How do we temper down our personal opinions to benefit our clients? How do we create a great first impression that builds trust? What are some of the things we need to keep in mind while communicating with our clients and co-oping agents? How do we win at the complex game of poker that a real estate transaction can be? We answer all of these questions in this episode plus a few funny stories as reminders that you never know who is listening and watching. This chat is a great refresher for professionalism and how crucial it is.