71: The “Real Estate Police”

Episode 79 Buyers Buyers Buyers

Episode 17 What to Do When You Are New or Slow

Episode 2 Culture of the Real Estate Industry:

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Dealing with the Real Estate Police: What Every Agent Should Know

Many agents hear the words “real estate police” and immediately get nervous. But the truth is, the real estate commission exists to protect the public and uphold professionalism—not to scare agents. In this episode, we sit down with Rick Roberts, long-time broker, leader, and Louisiana real estate commissioner, to break down what the real estate police actually do and how agents can confidently stay compliant.

Understanding the Real Estate Commission

Every state has a real estate commission responsible for enforcing licensing laws. While REALTOR® associations focus on professional development and ethics, the commission governs the legal side—licensing, agency law, contracts, and enforcement. Most complaints come from the public, not other agents, and often involve misunderstandings or concerns about professionalism.

Common Violations That Get Agents in Trouble

According to Rick, the number one issue agents face is mishandling client funds. Lost deposit checks, failing to turn in money promptly, or improper accounting can lead to serious disciplinary action. Other frequent violations include misleading advertising, failure to disclose agency, and failure to present offers. The commission prioritizes one thing above all: public protection.

Commission vs. REALTOR® Associations

Many agents mistakenly blend the roles of the commission and REALTOR® organizations. REALTOR® associations handle ethics, MLS rules, and professional development. The commission enforces state law and has the authority to suspend or revoke a license. Understanding the difference helps agents know where to turn with questions—or concerns.

Compliance in a Social Media World

From Instagram to yard signs, advertising rules matter. Agents must ensure brokerage information is visible and compliant, avoid misleading language, and steer clear of oversized team branding that hides the broker. One simple rule: the public should always be able to identify who the broker is and how to reach them.

Why Agents Should Get Involved

Rick’s journey from frustrated agent to industry leader is a reminder that change comes from participation—not complaining in Facebook groups. Serving on committees builds credibility, strengthens your network, and gives you a voice in shaping industry policies.

Final Takeaways

Rick leaves us with two timeless truths: time kills deals, and if it’s not in writing, it’s not real. The “real estate police” exist to support professionalism and protect the public—not to intimidate agents. When you understand what the commission does and follow clear systems, compliance becomes simple.

Connect with Rick Roberts:
Rick Roberts – Coldwell Banker TEC

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